(4.7 / 5)1485+ Ratings

Descended From Odin Reviews

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Overall Rating

4.7
12 Reviews
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About Descended From Odin

"Descended from Odin" is a company that offers a variety of products and services. Their offerings include sustainable clothing, handmade jewellery, and English leather goods. These products are designed for both wanderers and warriors. The company draws inspiration from the Anglo Saxons, Vikings, and Germanic history. They aim to connect customers with ancestral knowledge, stories, and the power of nature in a world that is often disconnected from both. Some of their specific products include the Varmr Merino Wool Hat, Staithes Hood - Kol, Kveldsongr, Gørsimi: handmade bi-fold leather wallet, and more. They also offer a variety of accessories, armrings, bags, belts, hats, hoods & sweaters, jackets, leather goods, longsleeves, mead, Mjolnirs, and more. The company's products are available for purchase on their website.

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Descended From Odin Customer Reviews (12)

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René Bar
René Bar
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Feb 15, 2023
Gracie Mitchell
Gracie Mitchell
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Feb 15, 2023
Adélaïde Bonenfant
Adélaïde Bonenfant
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Feb 15, 2023
Jennifer Herrmann
Jennifer Herrmann
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Feb 14, 2023
Andrew O'Neill
Andrew O'Neill
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Feb 13, 2023
Theresa Felder
Theresa Felder
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Feb 12, 2023
Louis Gregg
Louis Gregg
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Feb 12, 2023
Sandra Lumpkin
Sandra Lumpkin
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Feb 12, 2023
Tom Schueller
Tom Schueller
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Feb 11, 2023
Luce Chartier
Luce Chartier
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Feb 10, 2023

Descended From Odin Customer’s Q&A

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Descended From Odin FAQs

FAQ

About descendedfromodin.co.uk Popular Products and Services?

"Descendedfromodin.co.uk" offers a variety of products and services. The website features a range of sustainable clothing, handmade jewellery, and English leather goods, all inspired by the Anglo Saxons, Vikings, and Germanic history. The product categories include Men's and Women's clothing, the Ragnarök series, the Wisdom series, the Nordic Macabre series, and Jewellery. The Men's section includes T-shirts & vests, Shirts, Hoods & Sweaters, Wool, Jackets, Shorts & Trousers, Hats, Accessories, Leather, and Handcrafts. The Jewellery section includes Armrings and Mjolnirs. The website also sells Mead and offers Gift cards. The website has received mixed reviews from customers, with some praising the design and quality of the products, while others have expressed dissatisfaction with customer service.

FAQ

descendedfromodin.co.uk Return Policy?

Descendedfromodin.co.uk has a detailed shipping and return policy. For UK customers, orders are shipped via Royal Mail Tracked and should arrive within 2-3 working days of receiving shipping confirmation. For EU customers, a tracked service is used with an approximate shipping time of 5-7 working days. However, customs delays can occur, so customers are asked to wait around 14-working days before contacting about potentially lost parcels. For the rest of the world, a tracked service is used with an approximate shipping time of 7-10 working days. Again, customers are asked to kindly wait 14-working days before contacting if the shipment hasn't arrived due to potential customs delays.

Regarding returns, if an item is lost in transit from Descendedfromodin.co.uk to the customer, the company will re-ship it free of charge. If a customer returns an item because they failed to observe customs laws, they are not eligible to have shipping refunded. If a customer has been waiting for a refund for an order which the team confirmed is already back to their magazine, it may take over 2 weeks. If shipments are sent back due to incorrect addresses provided or failure to collect from the local post office, Descendedfromodin.co.uk is more than happy to re-ship these for the customer, though they will charge for re-shipping if the customer was at fault.

Please note that import taxes and duties are determined by customs at the destination country and where applicable, may be imposed once the parcel arrives at the recipient. Payment of these charges/taxes is the responsibility of the recipient and will not be covered by Descendedfromodin.co.uk.

For any issues, customers are advised to contact the team at team@descendedfromodin.co.uk. They will always do their best to ensure customers get the items they ordered.

FAQ

What shipping methods does Descended From Odin use for EU and international customers?

Descended From Odin uses a tracked service for EU customers with a shipping time of 5-7 working days. For international customers, shipping time is 7-10 working days. Shipping times may be affected by customs and may cause slight delays.
FAQ

Who is responsible for import taxes and duties?

Import taxes and duties are determined by customs in the destination country and are the responsibility of the recipient. These charges/taxes are not covered by Descended From Odin.
FAQ

What is the processing time for clothing orders at Descended From Odin?

Clothing orders can take up to 14 days to process before shipping as they are printed to order. Some artisans may take up to 21 days for hand-made leather items and silver smiths. Pre-order items may also take longer.
FAQ

What if items are missing from my order?

If all the items have not arrived within the stated time on the item descriptions, contact Descended From Odin. Some items may be arriving from separate locations.
FAQ

What is the return policy for Descended From Odin?

Customers have 14 days from receipt of order to return or exchange items. No returns are accepted on sale items, custom-made items, underwear, socks, jewellery, or worn items unless faulty. All returned items must be in the same condition as received. Returns may take up to 21 days to process. Customers are responsible for covering return shipping costs. Overseas returns must be marked as returns on the customs form to avoid customs charges.
FAQ

Can I add items to an already placed order?

No, once an order is processed it cannot be changed. A new order will have to be placed.
FAQ

What shipping methods does Descended From Odin use for UK customers?

Descended From Odin uses Royal Mail Tracked or DPD for UK customers. Orders should be received within three working days of receiving shipping confirmation.

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